Project Management Officer

Job Title: Resource/Capacity management

Duration: ASAP - 13/08/2026

Location: Brussels, Belgium

Mode: Hybrid

Language: English, French OR Dutch

Work Regime: Full Time

Job Description

• Organizational transformation is underway to strengthen efficiency and improve the readability of the value delivered to business entities.
• Several structuring initiatives have been launched, with the implementation of a capacity management system as a major focus.
• This tool will enable the IT department to:
• Strengthen planning
• Improve predictability of commitments
• Optimize resource allocation
• Support strategic decisions (skills development, reorganization, targeted outsourcing, etc.)

Mission

• Design, structure, and deploy an operational competency framework covering all IT department roles.
• Establish the foundations of a capacity management system aligned with portfolio needs.
• Responsibilities include:
• Identify, define, and structure key roles and functions of the IT department.
• Classify all internal and external staff according to the reference framework.
• Define objective and actionable capacity measures for each function for strategic planning.
• Match available skills with the needs identified in major project portfolio initiatives.
• Produce a consolidated analysis to identify areas of tension, under-capacity risks, and optimization opportunities.
• Mission duration: 6 months, with workload adaptable depending on progress and operational requirements.

Desired Profile – Key Qualities and Competencies

• Strong background in capacity or resource management in large IT environments.
• Minimum 5 years of experience in a large IT department (>300 employees).
• Minimum 5 years of experience in IT management or governance structures (e.g., CIO Office, strategic PMO).
• Minimum 5 years of experience in an IT PMO or similar role.
• Proven experience in designing and implementing capacity or resource management systems.
• Very good knowledge of key IT functions: IT management, software development, infrastructure, OT, embedded systems/IoT.
• Fluency in both national languages (FR/NL) and passive understanding of English.
• Methodological rigor, analytical skills, and ability to structure complex models.
• Excellent communication and synthesis skills.

Expected Deliverables

• Structured Competency Framework
• Catalog of IT roles, detailed descriptions, and associated skills.
• Definition of maturity/mastery levels by role.
• Operational Capability Model
• Definition of capacity units and measurement methods.
• Calculation model for estimating costs, availability, and needs.
• Mapping of Internal and External Staff
• Complete classification of employees according to the reference framework.
• Summary table of available capabilities by role, team, and domain.
• Alignment Analysis
• Match between available resources and IT portfolio needs.
• Identification of gaps, risks, areas of tension, and opportunities for optimization.

Must have:

• Medior PMO Analyst (Controller) - Most recent experience: 1 to 3 years ago
• Analyst — Advanced, most recent experience: Any time
• Capacity Management — Advanced, most recent experience: 1 to 3 years ago
• Resource Management — Advanced, most recent experience: 1 to 3 years ago

Languages

• Dutch or French — Native or bilingual proficiency
• English — Professional working proficiency